Reference

pak138 Privacy Policy for Indonesia Accounts

pak138 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS for account activity.

Account recordsWallet activityDevice controlsCookie choices
pak138 pak138 Privacy Policy for Indonesia Accounts
CONTACT THE TEAM

Privacy Help Beside Your Account Path

A clear contact route helps when a privacy question appears during sign-in or a wallet check.

Account privacy request Ask which account details we hold, why they are used, and how long they…
Wallet record question If a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account entry looks unfamiliar…
Correction request Tell us which profile detail needs changing and provide the corrected value.
DATA CARE DETAILS

What Our Privacy Controls Cover

Privacy choices matter at each stage, from the first account form to a later sign-in on mobile.

Account collection

When you open an account, we collect the contact and verification details needed to create and protect it. We use the registered phone or email to connect requests to your profile and reduce mistaken disclosure.

Device signals

A mobile sign-in can create session, browser, and device signals. We use them to identify repeated access patterns, protect the account path, and investigate an unfamiliar login without reading unrelated files on your device.

Cookie settings

Cookies can keep a session working, remember selected settings, and help us understand which page produced a technical error. You can manage available cookie choices in your browser, although some account functions may then behave differently.

Payment records

A wallet or bank reference helps us match account activity with a status request. We retain the record needed for reconciliation and support, while we do not ask for your DANA, OVO, GoPay, or QRIS password.

Storage periods

We keep different records for different periods based on their purpose, account needs, dispute handling, and applicable legal duties. Ask support which category applies to your record and whether removal or restriction is available.

Your requests

You can ask for access, correction, clarification, or deletion where applicable. We verify the requester first, explain any limit that applies, and use the account contact path to provide a response about the requested record.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often before an Indonesian account is opened or checked. Each answer stays focused on personal data, cookies, device signals, payment references, and the contact steps available to you. Where access or eligibility is relevant, it depends on local law.

The pak138 Privacy Policy covers account details, verification records, sign-in and device signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

We use your registered phone or email to create the account, send account-related messages, verify a privacy request, and help restore a clear access path. We do not use that contact detail as permission to discuss your records with another person.

Yes. The Privacy Policy explains that a mobile browser or device may produce session, browser, and security signals. These help us recognise unusual sign-ins and technical faults; they do not give us access to unrelated files or personal content on your device.

We use DANA, QRIS, OVO, GoPay, bank transfer, or virtual account references to match an account activity status and answer a support request. We retain the relevant reconciliation record and do not ask for your wallet password or private security code.

Send a data request through the account support contact path using the phone or email attached to your profile. State whether you want access, correction, clarification, or deletion where applicable; we verify your identity before discussing or changing records.

You can request correction of an inaccurate profile detail and ask about deletion where applicable. Some records may need to remain for account security, dispute handling, or legal duties. We explain the reason if the requested action has a limit.

Retention depends on the type and purpose of the record, including account protection, wallet reconciliation, support handling, and applicable legal duties. Contact us with the relevant account detail and we will explain the category and available options.